CreMe Paris

Located at 2200 Eastridge Loop, CreMe Paris is a dessert shop that presents a complex picture based on customer feedback. While it offers a range of sweet treats at an affordable price point, the experiences of visitors vary dramatically, suggesting a significant issue with consistency in both product quality and service. For a potential customer, a visit could result in a delightful new favorite or a frustrating disappointment.

The Celebrated Desserts

On its best days, CreMe Paris earns high praise, particularly for its ice cream. Patrons frequently mention a variety of appealing flavors, with mango, avocado, and caramel being repeat favorites. Some reviews describe the ice cream as incredibly creamy, fresh, and delicious, indicating that high-quality ingredients are used. The shop also offers other popular items like brownie fudge sundaes, waffles, and crepes, which many customers enjoy. One patron highlighted a Brownie Fudge Sundae as "overwhelmingly delicious," praising the warm, soft brownie paired with ice cream. The atmosphere is often described as clean, comfortable, and fun, making it a pleasant spot for families to enjoy a treat together.

The Smoothie Situation

The shop's beverage offerings, especially its fresh fruit smoothies, are a point of significant contention. There is a stark divide in customer opinions. One visitor called the avocado smoothie "amazing" and praised the efficient, hard-working employee who prepared it. In direct contrast, another customer described the same avocado smoothie as tasting like water with no discernible avocado flavor. This negative experience extended to a replacement blueberry strawberry smoothie, which was also found to be subpar, leading the customer to conclude the recipes needed a complete overhaul. This inconsistency makes it difficult for those seeking a reliable smoothie shop to know what to expect.

Service: A Tale of Two Experiences

Customer service at CreMe Paris appears to be as unpredictable as its smoothies. There are numerous accounts of positive interactions, with staff described as nice, friendly, attentive, and genuinely caring. One review specifically commended a manager named Parneet for her genuine and friendly demeanor and the care she put into her work. Another praised a lone employee for being "fast and furious" during a busy period, handling orders with impressive speed and efficiency.

However, these positive accounts are shadowed by serious complaints. One of the most troubling reviews detailed an alleged incident of racist and disrespectful behavior from an employee, where the customer and their daughter were purportedly told to step aside so another customer could be served first. Another negative experience involved a new employee who was unable to process a refund for an unsatisfactory drink, pointing to potential gaps in staff training. These conflicting reports suggest that while some staff members provide excellent service, others may not be meeting basic standards of professionalism and customer care.

What to Expect on the Menu

Despite being more of a dessert parlor than a dedicated juice bar, CreMe Paris offers a variety of treats that cater to different tastes. The menu includes:

• Ice Cream: Available in cones and bowls, with unique flavors like taro and matcha sometimes featured.
• Crepes: The Strawberry Nutella Crepe is a listed favorite.
• Sundaes and Waffles: Classic dessert options that have received positive feedback.
• Smoothies and Shakes: A core part of their menu, though quality can be inconsistent.

The shop provides both delivery and takeout services and has a wheelchair-accessible entrance, making it convenient for many customers. However, it’s a place where you roll the dice. You might encounter a friendly employee and enjoy a perfectly made dessert, or you could face poor service and a disappointing product. This inconsistency is the primary factor potential visitors should consider.