Made in Colombia

Made in Colombia, located at 7 W Village Green in Hicksville, NY, presents itself as a source for authentic Colombian cuisine, operating primarily in the evenings and extending into late-night hours, which caters to the dinner and late-night dining crowd. The establishment provides a comprehensive range of services, including dine-in, takeout, delivery, and curbside pickup, ensuring accessibility for various customer preferences. With a high average rating based on a significant number of reviews, it has established a strong reputation, though experiences can vary, as evidenced by customer feedback.

The Culinary Offerings: A Mixed Bag of Experiences

The core of Made in Colombia's appeal lies in its food, which consistently receives high praise for its flavor and authenticity. Patrons frequently describe the meals as tasting like a fresh, home-cooked dish, a quality that remains consistent across dine-in, takeout, and even delivery orders. This consistency suggests a well-managed kitchen that prioritizes quality regardless of how the food is consumed. Specific menu items have become clear favorites among regulars. The chicken burrito bowl and the carne bowl are often highlighted for being flavorful and satisfying. Similarly, the quesadilla mixta is another dish praised for its taste. The restaurant also offers items that might seem more familiar to an American palate, such as burgers and hot dogs, but they are executed with a distinct flair. Reviewers have called the burgers exceptionally tasty and flavorful, while the hot dogs are noted for their large size and deliciousness, suggesting that even common fare is given special attention.

The beverage menu is another significant aspect of the dining experience. While the establishment serves beer and has received positive mentions for its margaritas, its selection of traditional Colombian juices is a standout feature. This makes it a noteworthy destination for those seeking fresh fruit juices made from tropical ingredients. The menu includes a variety of 'Jugos Naturales' prepared with fruits like mora (blackberry), maracuya (passion fruit), lulo, and guanabana (soursop). Customers can choose to have these juices prepared with either water or milk, the latter creating creamy and rich natural smoothies. This focus on authentic beverages distinguishes it from typical restaurants and aligns it with the offerings of a specialty juice bar. For anyone looking for healthy drink options beyond standard sodas and teas, these natural juices provide a genuine taste of Colombia.

Atmosphere and Service: Contradictory Reports

The ambiance at Made in Colombia is generally described in positive terms. Patrons who dine in have noted a "cool vibe" complete with music and pleasant lighting, creating an enjoyable environment for a meal. The staff is often characterized as friendly and providing "top-tier" service, contributing to a positive overall experience for many. However, customer service appears to be a point of significant inconsistency. While many report excellent interactions, a severe complaint has been raised that warrants caution from potential customers.

One detailed account describes a deeply concerning incident involving an employee who allegedly added a substantial, unauthorized tip to a credit card transaction. The customer reported catching the discrepancy only after requesting a receipt, at which point the employee, when confronted, apologized and refunded the amount. This act, described by the reviewer as attempted theft, is a serious allegation that tarnishes the otherwise positive reports of friendly service. It serves as a critical reminder for all patrons to be diligent and carefully review their receipts before leaving, regardless of the establishment. While this may be an isolated case related to a single employee's actions, it introduces a significant element of risk and distrust that prospective diners should consider.

What to Know Before You Go

Made in Colombia operates on a schedule tailored for evening service, typically opening at 2:00 PM and closing at midnight on weekdays and 1:00 AM on Fridays and Saturdays. This makes it a reliable option for a late dinner or a post-event meal. The establishment is also wheelchair accessible, ensuring entry for patrons with mobility needs. For those planning to visit, the menu offers a compelling look at Colombian street food and traditional dishes. However, options for vegetarians are not explicitly advertised, so individuals with dietary restrictions may need to inquire directly about possible accommodations.

Ultimately, Made in Colombia offers a tale of two distinct experiences. On one hand, it is a highly-rated restaurant celebrated for its delicious, authentic Colombian food and vibrant selection of natural juices that rival those of a dedicated smoothie shop. The positive ambiance and reports of friendly staff create a welcoming picture. On the other hand, the serious allegation of financial misconduct by an employee is a major red flag that cannot be ignored. Potential customers are therefore faced with a choice: to pursue a potentially excellent culinary experience while exercising extreme caution during payment, or to seek alternatives where such concerns have not been raised. The food may be a strong draw, but the reported service issue requires patrons to be vigilant.